08 Jul 10
日本郵便の組織について、ある経営コンサルタントは3階層になっていると評した。「最上位には政府と天下り、またはそれに似たメンタリティのトップ。次に、いわゆる本社系。システム部門や業務を管轄する部門があって、ここには生え抜きで現場経験がある役員や幹部がいる。そして本来の現場がある。政局にあわせて無理な要求を出すトップ、不作為の中間層と役員、結局トラブルシュートに奮闘する現場、という典型的な構図になっている」。
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ゆうパック遅配騒動、透けて見える「組織力と政治の問題」：日経ビジネスオンラインあら、どこの会社も変わらないね。
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